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My Account

• I am having difficulty logging in.
• I have forgotten my sign up email address and/or password.
• How do I change my email address, password or other account details?
• How do I change my subscription to your newsletter?
• Can I delete/cancel my account?

If you are unable to progress beyond the login page after you have submitted your account details, this is likely to be caused by a conflict between our service and the “cookies” that your browser uses to communicate with our service.

To resolve this, we suggest deleting your cookies as follows depending on your browser:

1. Internet Explorer: Open Internet Explorer and to go Tools > Internet Options > General > Delete Browsing History > Delete All and tick the box: "Also delete files and settings stored...". You might need to restart your computer after doing this.

2. Firefox: Open Firefox and go to Tools > Clear Private Data, a pop up will appear. Tick the Cookies box then select Clear Private Data button from the bottom of the pop up. You might need to restart your computer after doing this.

If you continue to experience problems, please contact our Customer Services team.

If you have forgotten your sign up email address, please contact our Customer Services team.

If you have forgotten your password, you can reset it here.

To change the email address, password or other details associated with your account, please go to My Account.

To change your subscription preferences for our newsletter, please go to My Account and click on the Other Details tab.

We encourage you to keep your 7digital account so that you can always re-access the downloads that you have already purchased. However, if you wish to delete your 7digital account, please contact our support team.